For reasons I can’t explain I have a lot of stuff linked to my GMAIL account. In the past two months I completely forgot my Gmail password. Sounds like a simple problem with dozen answers……

For a person who is constantly on internet, I was really frustrated that I could not reset my password. Reading various post from various blogs, I realized I was not alone.

 

So when I found a solution I decided to share it (that worked for my case).

 

I went through all GMAIL password resetting options like :-

  • Resetting password using primary email address
  • Resetting password using SMS / Text to my mobile phone
  • Resetting passing answering a combination of question to prove ownership of my account.

On option 2 , resetting using verification code. This option never appeared at all. I was only able to send a verification code for username but not for password recovery.

On option 3, I was asked questions I was never able to remember on my account and I received this email from Google:-

Dear Google Accounts User,

Thank you for filling out our account recovery form. We know that losing access to your account can be frustrating. We want to help!

At Google, we take your privacy and security very seriously. We’re committed to returning accounts only when we’re sure that we’re giving them back to their owners. Unfortunately, based on the information you provided, we were unable to verify that you own ge@gmail.com. To ensure that we’re not compromising the security of this account, we can’t yet return it to you.

Can you provide additional information to verify that you own this account?

If so, please visit our account recovery form and submit another request, sharing as much accurate information as possible. (If you’re unsure about specific dates, that’s okay; give your best guess.)

If not, and if you’d like to create a new account, please visit our New Accounts page.

Because Google doesn’t ask for much personal information when you sign up for an account, we don’t have many ways to verify that you own an account. To confirm that you’re the real owner, we need specific details during the recovery process. We can’t accept identification documents as a proof of ownership because we don’t consider that a secure method. If you’d like more information on these policies, please see “Recovering your account” on our Help Center.

(Please note that Google will never ask you for your password or your sign-in information for any other site.)

So what was my solution ?

Out of the blue last week I received an email from one of my service providers. I realized I was not receiving my GMAIL password resetting link because I had activated SPAM filter. After removing the spam filter from my primary email address I requested a new password from GMAIL and I was able to receive it.